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Posted By Udokabestluv On September 28th, 2026

Fintech company OPay has rejected a viral social media claim that it has stopped using customers’ phone numbers as wallet account numbers, describing the information as false and misleading.

The company also threatened possible legal action against the individual who circulated the claim, saying misinformation concerning a financial institution could mislead customers, create unnecessary panic and cause reputational damage.

The controversy followed a post by an X user, Israel Gharee, who claimed that OPay had discontinued the use of phone numbers as account numbers and was now issuing standard account numbers to customers.

The post advised customers still using their phone numbers as OPay account numbers to visit OPay agents to have their accounts updated.

However, OPay, in a response posted on its official X account, dismissed the claim.

OPay further warned that the deliberate creation and circulation of false information about a financial institution could have wider consequences.

“Creating and intentionally sharing false and misleading information about a financial institution can mislead the public, create unnecessary panic and cause reputational harm,” the company said.

The company subsequently requested the author of the post to delete it within 30 minutes, warning that failure to comply could result in “further legal action as appropriate.”

The clarification is particularly significant because OPay’s account structure allows regular customers to use their registered mobile numbers as wallet account identifiers.

Source: https://leadership.ng/opay-debunks-viral-post-says-phone-numbers-still-work-as-account-numbers/